Contact Us

Gwent Police and Crime Panel

Ty Penallta
Tredomen Park
Ystrad Mynach
Hengoed
CF82 7PG

Telephone: 01443 864279

Email: gwentpcp@caerphilly.gov.uk

How to find us

Complaints

The Gwent Police and Crime Panel are the appropriate authority for certain complaints made against the Gwent Police and Crime Commissioner or the Deputy Police and Crime Commissioner for Gwent.

The Panel will deal with any low-level complaints against the Commissioner or Deputy Commissioner; however the Panel will refer allegations of misconduct or serious complaints to the Independent Office for Police Conduct (IOPC).

The Panel will record complaints and conduct matters against the Commissioner or Deputy Commissioner and is responsible for handling and informally resolving these complaints.  The Panel will also handle serious complaints or conduct matters against the Commissioner or Deputy Commissioner that have been referred back to it by the IOPC.

Complaints about the Police and Crime Commissioner or Deputy Crime Commissioner should be addressed to Gwent Police and Crime Panel, Ty Penallta, Tredomen Park, Ystrad Mynach, Hengoed, CF82 7PG or email gwentpcp@caerphilly.gov.uk

Please select the link below to view the Gwent Police and Crime Complaints Procedure.

If you wish to make a complaint about the Gwent Police and Crime Commissioner or the Deputy Police and Crime Commissioner for Gwent, you should download and complete the complaints form provided, please contact us if you wish us to post a hard copy of this form to you.

If you would like to know more about making a complaints about the conduct of the Police and Crime Commissioner or the Deputy Police and Crime Commissioner please call 01443 864279.

Please note that the Gwent Police and Crime Panel does not have the remit to deal with complaints against Gwent Police.  If you wish to make a complaint regarding Gwent Police you need to contact Gwent Police Professional Standards Department (PSD) by telephone on 01495 768437, email- psd@gwent.pnn.police.uk, or by post- Gwent PSD, Police Headquarters, Turnpike Road, Croesyceiliog, Cwmbran, NP44 2XJ.